Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here you’ll find answers to common questions about our candles, shipping, returns, and more. If you still need help, feel free to reach out to us at info@vibeandglocandlestudio.com.
Welcome to our FAQ page! Here you’ll find answers to common questions about our candles, shipping, returns, and more. If you still need help, feel free to reach out to us at info@vibeandglocandlestudio.com.
candle care
Trim your wooden wick to 1/8" before each burn and allow the wax to melt evenly across the surface to avoid tunneling. For more tips, check out our Candle Care Guide.
Yes! Once the wax is finished, clean the jar with warm, soapy water and repurpose it as a planter, storage jar, or chic home decor piece.
orders & shipping
Most orders ship within1–3 business days, excluding weekends and holidays. During major sales or holidays, processing may take a little longer. You can find more information in our shipping policy here.
Yes! We offer free standard shipping on all U.S. orders over $75
Transit time typically takes1–3 business daysfor most U.S. locations. Please allow extra time for Alaska, Hawaii, APO/FPO, and U.S. territories.
returns & exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can view our full return & exchange policy for additional information here.
wholesale & custom orders
Yes, we do! Visit our Wholesale Page
Absolutely! We love creating personalized scents for weddings, corporate gifts, or special occasions. Send us an email, and we’ll bring your vision to life.